Captain D's

Name: Captain D's
Address: 3623 N Sharon Amity Rd, Charlotte, North Carolina, 28205, US
Telephone: (704) 535-7310
Price range: $
Rating: 3.80

Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant

Location: 3623 N Sharon Amity Rd, Charlotte, NC 28205, United States
Phone: (704) 535-7310
Price: $

Opening hours

Sunday: 10:30 am-9 pm
Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm

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Reviews

Madddd nasty I am so disappointed and discussed this was a waste of time, money and emotion.
The lack of care for the food left me speechless.
It tasted like bleach.
This was once my favorite place to go when I touch down.
Now I probably won't be back.
The photos below are unbelievable.
I'm bout to cry

Owner response

Mandy, oh no! That doesn't sound like the experience we expect for our guests.
Please go to https://www.captainds.com/contact-us/ and provide us with some details and someone from guest services will reach out ASAP.

One of the worst experiences ever.
Purchased a large order for a work function.
My fellow employees immediately started complaining of the taste.
Clearly all of the food was cooked in old oil, the fries were stale as if they had sat under a heat lamp for an hour.
The crab cakes were old and greasy.
It was the worst experience I've ever had here. Upon calling and voicing our complaint.
The individual on the phone said, "All the food has to be returned for a refund".
Really? How should I return it? My co-workers had already eaten some, and our office is 30 minutes away.
Terrible food and terrible customer service.

Owner response

We're so sorry for the quality of food you were served, Matthew.
Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.

If you want cold, refried fries on a Saturday night, then this is the perfect place for you.
My husband & I can’t even enjoy our meal because the fries are that disgusting.
It’s beyond ridiculous that restaurants are allowed to sell food with such low standards.
Our wait in the drive-thru was so extensive, but I reassured my husband by saying “well at least we know the food is fresh”.
Unfortunately, I was gravely mistaken.
Apparently, I missed the memo that “fast food means refried & low quality”.
This was a complete waste of money.

Owner response

We're so sorry for the quality of fries you were served, Jessica.
Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.

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