Captain D's

Name: Captain D's
Address: 4441 Integrity Center Point, Colorado Springs, Colorado, 80917, US
Telephone: (719) 666-7836
Price range: $
Rating: 4.20

Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant

Location: 4441 Integrity Center Point, Colorado Springs, CO 80917, United States
Phone: (719) 666-7836
Price: $

Opening hours

Sunday: 10:45 am-8:30 pm
Monday: 10:45 am-8:30 pm
Tuesday: 10:45 am-8:30 pm
Wednesday: 10:45 am-8:30 pm
Thursday: 10:45 am-8:30 pm
Friday: 10:45 am-9:30 pm
Saturday: 10:45 am-9:30 pm

Food & drink

Vibe

Fried shrimp

Street View

Menus and Prices

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Reviews

Me and my mom went for dinner the kid who was at the front counter, was upset with the people in the back arguing with them on the headset while we were there in line, waiting for him to take our order, then proceeded to talk to us about why he was so upset with them and he was right and they were wrong.
Upon finally taking our order he never gave us our drink cups.
I had to wait there until he was done arguing with the people in the back again for me to ask for our drink cups. Upon receiving our food one of my items I didn’t receive at the time he said they were trying to put a rush on the potato soup.
I waited almost another 7 to 10 minutes after my mom got her food for mine.
The bowl was freezing cold the soup was not hot at all… soup should be hot and after my mom took a couple bites of her food, she found a hair on her plate was the worst experience at any restaurant I’ve had in a while!

Owner response

We're sincerely sorry to hear this, and thank you for bringing this to our attention, Sararose.
We take this seriously and will pass your message to the management team for the Colorado Springs Captain D's.
If you’d like to share more details, please reach out to us at https://www.captainds.com/contact-us/

I have been coming to this restaurant since they opened.
At first, this was a great place to grab hot, fresh food.
The manager was always so helpful.
Now, I think about this place last when deciding where to eat.
Last 3 visits have been horrible.
Food is ALWAYS cold.
How is that when I have waited for 15 minutes in the drive thru? What is it that they are doing if I'm waiting this long? Staff is just kind enough not to be rude.
Captain Ds should look at the management there and set an expectation of what food should taste like and what customer service should be like.
Don't stop, Powers Blvd is full of other choices for great food and service.
Try somewhere else!!!!

Owner response

Shanda, we can assure you we do our best to get your food out as fast as possible while maintaining Captain D's quality! We're sorry to hear about your wait!

Rated food 3 stars bcuz the fish portion was extremely small/ thin for the price.
The rest was good.

Owner response

Angela, we apologize for not serving you the way you want it.
We value our customers and want them to leave satisfied.
We do hope you consider giving us another opportunity and thank you for bringing this to our attention.
We will do our best to improve.

Reservations