Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
My family and I went through the drive thru on Saturday and by Sunday we all were throwing up our guts!! We got serious food poisoning from this place and never will I ever come back.I wish I could give this place zero stars but unfortunately I had to give you one to even leave a review.Do not eat here if you donât want to feel like death the next day!!
Owner response
We're sorry to hear about your experience, Sandy.Please go to https://www.captainds.com/contact-us/ and provide as many details as you can (especially the location you visited, your contact email, and your phone number) and someone from guest services will reach out as soon as possible.
Very very slow, Only seafood place in the area beside sit down restaurant.Food is good most times though.
Owner response
We're sorry to hear about the slow service you experienced.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? Weâd love to follow up with you directly.
I ordered the lobster rolls meal.I ended up getting the wrong order and when I came back the kid at the window was rude like it was my fault they didnât do their job right.They âfixedâ my order.Not only did they get it wrong twice but they forgot both my sides and rushed me out the line.Terrible service.
Owner response
Ivette, we're sorry about the issue with your order and the service you experienced.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? Weâd love to follow up with you directly.
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