Restaurant, Fast food restaurant
Went today Monday at 4:40pm 06/19 African American Man had an attitude with nobody in the drive thru line.Made us go around again just to give us cold and old food! Ordered my kid chicken nuggets just for them to be rocks! Highly not recommended!
I called because they messed my order up on door dash the dude that answered stated he was the manger and they were out of the food but sent wrong order then hung up ..just out of pocket and he will have 2 see me very bad customer service and I will be making a complaint!!! Yall should hire ppl who actually do they job right ...will never eat there again I spent over 50$ on food very upset they played n my face !!!!!!@
First time going to this BK & to be honest first BK I’ve been to since I’ve relocated to KC Customer service was unprofessional.People sagging (in work attire) in the back when they are supposed to be making my food.The drive thru lady was rude as well. If you look at the pictures of my sandwich it is very noticeable that there is mold on the bread .As a consumer I shouldn’t have to unwrap my whole sandwich to determine if there was mold on my bread because as a business that should be corrected before you make the sandwich for a customer. Anyways I called to ask for a refund.The gentleman that answered asked me to come back for another one.I declined and ask for a refund.This was 2 weeks ago.STILL HAVE NOT RECEIVED MY REFUND. So I will be escalating this further DO NOT AND I REPEAT DO NOT EAT AT THIS PLACE.
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