Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
My food looks good but the bread batter or fish teases like it's bad.I got this delivered from Doordash, it was warm but it tastes off.I caked the manager & all he could do is make up excuses.They should check it for themselves.
Owner response
We're sorry to hear this, Linda.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? Weβd love to follow up with you directly.
My fries were cold and hard.I felt like I was eating fries from yesterday.It was disgusting.The fish was OK.The chicken was hard over cooked.The hush puppies were hard over cooked.The corn was half hard and dry.
Owner response
We're so sorry we let you down with our food, Sarah.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? Weβd love to follow up with you directly.
CHECK YOUR FOOD BEFORE LEAVING THIS LOCATION!!! Fasting for Lent and ordered fish and shrimp at the drive-thru, which cost me $11.00.Once I got home I found my food to be only half-cooked, both the fish and shrimp and my rice was stale.They wouldn't want food that is not cooked all of the way through so why would you sell that to someone else? I've worked all day and don't have the energy to take it back but I won't spend anymore money at this spot.
Owner response
Hi Letitia, that's not good.We're so sorry your food was not prepared properly.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? Weβd love to follow up with you directly.
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