Buffalo Wild Wings

My wife & I had a really good experience at this location.
It wasn't busy so we were able to come right in and get our orders in.
Food came out pretty fast and fresh.
Our waitress was great & I'm happy the hot BBQ sauce is back! Lol

Owner response

It’s time that I give my props and feedback to this BWW location.
I only ever arrive here for the UFC PPV matches. It’s a location that’s more catered to a ‘UFC’ crowd. Although I’m MUCH closer to the Afton Ridge location, I make the extra trek to arrive at this location as they know how to accommodate to a UFC crowd by having all the TVs on from the start of the Main Card.
Sometimes even the start of the prelims (barring there isn’t any lousy basket ball games overlapping in same time frame). In which case a few monitors will be on muted. Nothing TOO major. Kuddos to the manager for accommodating the UFC fans there.
I didn’t get his name, but he had his arm in a sling on March 9th weekend. The food has been great to me.
I never had the need to complain about it. Restrooms are ok. The service is hit n run. Some nights the waitress is on it. Other times they will hover around other tables before they get back to you in a timely manner. Now for my only dispute. I have to say that it’s quite irritating to have my cups/menu/misc.
stuff removed while I'm in the restroom! In less than 5 min.
All my stuff will be gone. This weekend my table was cleared almost 3 times >.> Each time I arrived back from restroom, my table was empty! Stop doing that! I’m there all night. What I'm going to do next time is bring a marker and write on a napkin in bold letters: “In Restroom – BRB!” lol! Aside from that, everything else has been ace. To all diehard UFC fans – this is the BWW location to hit up!

Owner response

Where do I start ?? Order an all American cheese burger with no cheese and of course it comes with fries and also purchase the 3 tenders that also comes with fries good thing I checked my food before I pulled out the parking lot because a side of fries were missing .
I went back into the restaurant and the cashier which was a heavy set white girl who took my order was standing there.I let her know that I was missing a side of fries .
She went to the back and grab some old fries and gave them to me .
After I checked the box’s in front of her to let her know that these fries had been sitting for awhile .
She grab the boxes of fries went back to the kitchen and brought the same box’s out ..
like I wasn’t going to check them ..
after I informed her that them fries wasn’t any better she grab the boxes and headed to the back and begin to laugh like it was funny .
Than proceed to bring back some cold fries which I let other customers around me touch the fries to make sure it wasn’t me that was going insane ..
she went to the back and never came back so I unable to receive my fries that I purchase with my meal .
Very poor customer service ..
I will not eat at this location ever again .and to show poof the first set of fries was not in good condition ither .

Owner response