Bruegger's Bagels

Name: Bruegger's Bagels
Address: 7550 Creedmoor Rd #106, Raleigh, North Carolina, 27613, US
Telephone: (919) 848-4902
Price range: $
Rating: 3.80

Bagel shop, Breakfast restaurant, Cafe, Caterer, Coffee shop, Sandwich shop

Location: 7550 Creedmoor Rd #106, Raleigh, NC 27613, United States
Located in: Stonehenge Market
Phone: (919) 848-4902
Price: $

Opening hours

Sunday: 6 am-2 pm
Monday: 6 am-2 pm
Tuesday: 6 am-2 pm
Wednesday: 6 am-2 pm
Thursday: 6 am-2 pm
Friday: 6 am-2 pm
Saturday: 6 am-2 pm

Food & drink

Vibe

Bagel

By owner

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Reviews

Food is great, but service is bad.
Ok for take-out, not good for dining in. Had probably one of the silliest interactions with staff today.
Ordered a sandwich.
They asked for which bagel and I said the bagel type.
The cashier stated they were out in which at first I said "oh my bad" and look over to see what else they had.
When I looked over, I noticed they had the bagel I wanted (it was the last one).
I stated this, and the cashier admitted that their glasses probably hindered their vision and asked which other bagel I wanted.
I ordered a different one, but it was the most careless and probably dumbest thing I ever heard.
I could see it, they "couldn't" see it, and just didn't care. It was a silly thing, but what I took it to be is that either there was something wrong with that bagel, or it was being used in a different order.
I would have been ok with those 2 answers, but I don't understand how or why someone would tell me they are out, when we both looked at the same exact thing. I continued the order since I was on a simple lunch date, but definitely will not come back for yet another year if this location is still open. Aside from that, the inside eating area was definitely not the cleanest.
It wasn't my first choice to begin with, but my date wanted to try it out.
They also were not that impressed.

Owner response

This is disappointing to hear, T R.
We value our customers and always want to make sure we're providing the best service possible at every Bruegger's Bagels– we are sorry that we missed the mark.
We would love to learn more about your experience and make this right with you.
Please reach out to us at https://www.brueggers.com/contact-us/ and include the details of your visit so we can follow up with you directly.
If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this! Thank you, and we hope to see you again.

Good toasted bagel sandwich.
They are pretty large.
I wasn’t much on the twice baked hash brown thing but the sandwich was great and they brew their own Tea, I am a bit of a Tea snob.

Owner response

This is what we aim to hear, Richard! We're glad to hear you enjoyed your meal.
You can always count on us for stellar service.
Thanks, we hope to see you again soon!

I’m about to start asking for cream cheese on the side cause holy cow do they skimp you.
3rd time in a row there’s basically none at all.
If you order just a regular bagel & cream cheese you’re fine but if you order a breakfast sandwich that has CC on it, good luck you will get none.
Stinks cause that is my favorite part of the bagel.
Bummer.

Owner response

We hate to let down a fan, Austin.
You should always expect out-of-the-oven fresh, tasty and well-prepared bagels at Bruegger's Bagels - we're sorry to hear we fell short.
Please reach out to us at https://www.brueggers.com/contact-us/ with the details of your visit so we can assist and turn your experience around.
If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!