Pizza restaurant
Blaze Pizza offers a delightful and trendy experience for pizza lovers at its Port St. Lucie location. With a commitment to quick service and a customizable menu, you can enjoy a delicious meal without breaking the bank. The casual vibe makes it perfect for solo dining or a relaxing meal with friends. While some reviews mention occasional hiccups in service, many patrons rave about the fresh ingredients and welcoming atmosphere. Whether you're craving a classic cheese or adventurous toppings, Blaze is a great spot for lunch or dinner.
Food & drink
Vibe
Pizza
By owner
Street View
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I came in and requested a pepperoni and sausage and both garlics with extra black olives.They dropped the first one and then offered me a free pizza for the next time.I stated I would like them to remake my existing.So they made it but they put so much garlic on it the pizza was inedible! As the photo below shows .The handful of garlic next to the pizza is from 1 slices!! I cannot believe how this blaze pizza is to their customers.To purposely over load it with garlic out of spite.I would like to file a complaint with corporate on this .
Owner response
Michael, I want to extend my sincerest apologies for the experience you had during your visit. We value your feedback immensely, with that, please contact us at www.blazepizza.com/help to provide us with additional information and allow us to make this up to you directly. Thank you for bringing these issues to our attention.
The lobby was packed and the wait was long, which is to be expected on a Friday evening.The speed was not an issue.We ordered the 4 cheese pizza and we're told, only when the pizza builder looked down to build our pizza, that they were completely out of ricotta.Was asked if I would like goat cheese instead, and not offered any other options. Last time I was here, which was my first visit, half of our order was missed entirely until we got to the register.No apology.Not a word.Simply put in the other half of our order and we were forced to stand there with our takeout pizza, getting cold, while we waited for the rest of our food. The quality was far better the first time.Severely lacking this occasion. I'm not sure where the disconnect is with communication but it's not serving your customers well. I was also not given a receipt so I can't redeem the points from my purchase and when I tried to ask for a copy of my receipt after receiving my food, no one was available to help me. Want to come back. Almost seems like the employees would prefer I don't.
Owner response
Stephen, I want to extend my sincerest apologies for the quality of your order. With that please contact us at guestservices@blazepizza.com to provide additional information and allow us to make this up to you directly. Once again, we apologize for the disappointment you experienced during your visit.We are committed to learning from this and improving to provide every guest with an exceptional dining experience. Thank you for bringing this to our attention.
Absolutely LOVE Blaze in Tradition and their team! They really go above and beyond..I mean just look at this work of art! (Kaye created) and Jack was so kind, his shift was over and was on line but still insisted I go ahead of him to order pizza!
Owner response
The, We sincerely appreciate your business and your valuable feedback.Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
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