BJ's Restaurant & Brewhouse

Went there tonight on a date.
Neither of us had ever been there before.
We were seated quickly and our server Amanda took our drink orders and came back right away with our drinks and took our food orders.
Upon my first sip I realized my Pepsi tasted like plain carbonation.
About 10 minutes later a different person brought our appetizers which were chicken potstickers and spinach dip.
Both tasted fine however I still hadn’t seen my waitress to fix the drink problem.
After about another 10-15 minutes our entrees came out.
Chicken Alfredo and Jambalaya.
At this point the waitress came past and I was able to request a glass of water.
Both of our meals tasted terrible.
There was no seasoning used at all for the Alfredo meal.
Not only did the jambalaya not have any seasoning but it tasted like the water that comes in canned tomatoes.
At this point we were just ready to go.
We are not the type to send food back or complain for fear of replacements being tampered with.
This is also the first time we have ever deemed a meal inedible.
Yes it was that bad.
We sat and waited patiently for our waitress to come back around so we could get our check and leave.
She was working a party of 8 but didn’t come back around our way.
When she wasn’t at the large table she was hanging out in the kitchen.
After 30 minutes we flagged down a different waitress.
We paid and left incredibly frustrated.
This is the only time in my entire life that I left no tip.
I understand a waitress has nothing to do with the food being made and would never hold her accountable for that.
But this was flat out terrible service on top of bad food.
I understand her making the large party her priority but she could have at least checked on us.
We are generally great tippers.
Very disappointed with the whole experience.

Owner response

Orders the lunch specials The Strawberry Fields Salad which was good, a little drenched in the balsamic vinaigrette. Chicken Bacon Ranch Piadina was ok. Service was great & place seemed clean until I grabbed the pepper shaker which was very greasy (gross) and one of my forks came dirty.

Owner response

Pleasantly surprised about this sports bar! First menu extensive second beer selection extensive.
We normally visit other restaurants in the area but decided to give jb’s at try.
It is now on our list of go to restaurants!

Owner response