Fast food restaurant, American restaurant, Hamburger restaurant
Food & drink
Vibe
Comfort food
By owner
Street View
We came back for a replacement order, as they changed their chicken but didn't inform us it was just the long john silver battered.I got that taken care of.The gentleman at the register was not friendly.He didn't seem to want to be here.The lady manager seemed annoyed of me for using a coupon for a rootbeer float.Which I'm still sitting here waiting for over 15mins later.Not happy with this visit at all.I am in management at another restaurant and this is just ridiculous.
Owner response
This definitely isn't the type of visit we want you or any other guest to have.Please share more details at https://awrestaurants.com/contact so we can make sure this is addressed ASAP.Thank you!
Stopped by for the A&W while traveling and the Long John silver was a bonus.The entire staff was super friendly the food came out nice and hot.Ordered the cheese curds, fish, chicken sliders everyone enjoyed their food.
Owner response
We appreciate the kind words, Twanos Beyahos! Stop by and see us again soon.:)
Just make sure you get there before 3 or 4 Night shift is horrible ! During the day time they make a pretty good double bacon cheeseburger !! They put way too much mustard on this one 😅 I said light mustard...I'm not made 🤷
Owner response
Thank you for your review, Alabaster! We appreciate you taking the time to share your thoughts with us and we will use this feedback to improve going forward.Thank you!
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2552 E University Ave, Des Moines, IA 50317, United States
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