Thai restaurant
Interesting place.I would consider myself a fairly experienced Thai food customer, so take this review with that background.Ordered three appetizers, two of which are ordered to spice level desired (satay doesnât apply to this).All three were quality ingredients, presentation, but the two items ordered with a spice preference were ordered âhotâ, the larb and the mixed friend rice.Shockingly, those had zero spice, nothing.Like hospital cafeteria food.Seriously disappointed, the whole table was.The mixed satay was fine, chicken definitely better than the beef, but overall good.The two other apps were just a total waste, and double the price of other (authentic) Thai restaurants.This is a major miss, and unacceptable, so I could not recommend visiting this place.Bland larb is a food sin, so do not go to this restaurant if youâre looking for authentic Thai food that has flavor.For a main, we had a green curry duck.It was decent, extremely fatty, even for duck.And absolutely zero spice, even though we ordered it hot.So, skip this place if you want real Thai food.Thereâs a far superior, and much less expensive, Thai restaurant in north Miami called Pranya, which offers authentic Thai food, and you can actually get it to a spice level that the cuisine is intended to be served at.
Owner response
Hi, Robert.Thanks for coming to our Thai food restaurant.If you were unhappy with any dishes you were served, we always welcome our guests to mention anything they aren't satisfied with.We do need to respond to your multiple insinuations that we aren't an authentic Thai food restaurant because Atchana is from Thailand, and we use family recipes with local ingredients to achieve the flavor profiles.Sorry, you didn't mention where in Thailand you are from?? We often get people who feel they are Thai food aficionados who aren't Thai themselves, but your comments were quite disrespectful.Using phrases like "hospital cafeteria food", "total waste" - therefore, perhaps it's better if you did dine elsewhere.We're open to criticisms and feedback, however, your comments are disrespectful and you didn't make any effort to address them other than trying to act like you're Anthony Bourdain.
Come with patience.Youâll get authentic Thai food, but the wait time is excessive.We were a party of three and spent about 1 hour at the restaurant waiting to be seated.The food took 30-40 minutes and didnât come out altogether.The servers were extremely nice, but the restaurant management could do better.
Owner response
UPDATED RESPONSE: Good evening, Alex.Seems like you've left another review about the same topic form a different profile.Regardless, we'll share the same response then - - Some people just want to stop in a drink before we close.Most restaurants begin winding down the kitchen before the stated closing time but people can still stop in for a beverage or cocktail.Your review seems rather emotional and excessive because how can you give such a rating without actually eating our Thai food. ORIGINAL RESPONSE to ââââ rating (17 weeks ago): Hi, Alex.Thanks for your review of our Thai food restaurant.We appreciate the constructive feedback and hope to serve you again soon and earn that remaining star.
Lovely location.We sat outside and had our lunch.The food was very good.We had papaya salad, drunken noodles, wonton, and ramen.Loved papaya salad and wonton. Staff were super friendly and helpful.Food arrived quickly.
Owner response
Hi, Soumya.Thanks for choosing to come eat at our restaurant đ¤.We super appreciate your comments, the wonderful photos you shared, as well as your âââââ rating.We're fortunate to have guests like you that take a moment of their time to help other people learn more about our Thai food restaurant here in Coconut Grove.Hopefully, you'll give is the opportunity to serve you again soon!!
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