Japanese restaurant, Asian restaurant, Ramen restaurant, Restaurant, Sushi restaurant
We went for happy hour.Amazing deals on huge pieces of fish.The tray we got was gigantic.They did miss a few of our rolls but it was ok in the end. The only reason why I am rating them so low in service was multiple other people's food was delivered to our table.Had to ask multiple times for drinks or rice.But I think the main reason is because they never dropped off the check.We asked multiple times and ended up going to the hostess stand to get it.
I ordered spinach sesame from the appetizer menu, asaka ramen, and asaka rolls.I thought the spinach sesame would come out first since it's an appetizer right, but no.The ramen was out first, and nothing out until my partner finished the ramen! I am hangry at this point for real, both my sesame spinach and my sushi took so long for them to make. Absolutely off about their timings of sequence.Ramen tastes good (luckily) hence the 4stars on this review, but their sushi and nigiri taste mediocre, fish slices on our nigiri was also off proportion (fish way bigger than the rice), meanwhile the sushi roll fell off when we tried to pick it with our chopsticks Last, please kindly inform one of your waitress (asian with glasses) to NOT slam the plate in front of our face.I don't care how busy you are, but slamming plate in front of your customer is wrong!
My recent visit to Asaka was disappointing on several fronts.Despite the pleasant ambiance, the service left much to be desired.The waitress seemed more engrossed in chatting than attending to customers, leading to delayed orders and low-quality food that lacked authenticity.What truly dismayed me was the evident disappointment from her upon seeing a 13% tip (their tipping amount starting at an unreasonable 20%).She shook heads after she saw the tip amount.It’s disappointing that service professionals react negatively to gratuity.Overall, my experience was unsatisfactory, and I won't be returning.I hope management takes these concerns seriously and works towards improving both the food quality and professionalism of their staff.
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