Restaurant, American restaurant, Bar & grill, Chicken restaurant, Chicken wings restaurant, Hamburger restaurant, Meal delivery, Takeout restaurant, Sports bar, Seafood restaurant
Asked to speak with a manager.My wife found a hair in her grilled chicken salad. Didn't come to make it right.Just removed the salad from the bill.I traveled 30mins out our way.Because I wanted hooters wings.Should of just went to outback steak house like the wife wanted too.Indianapolis sucks.
Owner response
Hi Rick, thank you for letting us know about this.We are very sorry for this encounter and would greatly appreciate the opportunity to make this experience up to you and your wife.If you would be willing, please go to https://lovesfeedback.com/hooters/ and provide your contact information so we can get right to work on rectifying this situation.We appreciate you reaching out and hope for a chance to make things right.
I am trying to save you..me and my family will not be going back to this location....it took forever to give our order and to receive our order food was good but not Worth the wait and also messed up our order to claiming we never ordered things that we did ask for, at one point I did see two lady come in and sit and wait for a waitress to never come and after awhile they just left.And we seemed to get a slight attitude from our waitress for no reason and at this time it was not busy at all...we were highly disappointed completely never going again
Owner response
We appreciate you bringing this to our attention.We're very sorry that your family experienced a long wait and completely understand the frustration.If you'd be willing, we'd be more than happy to make this up to you.Please do not hesitate to go to https://lovesfeedback.com/hooters/, providing your contact information, so we can get in touch with you as soon as possible.
Normally love Hooters but the bartender was rude and the food wasn't nearly as good as normal. March 11th 2023: Took quite awhile due to employee shortage. But the young lady/hostess that waited on us was very good and apologetic. Food was great.
Owner response
This is unacceptable and we sincerely apologize as we strive to provide excellent service on every visit.We are disappointed you did not enjoy your meal either.We will relay this feedback and take immediate action.We hope you give us another chance to make this up to you.
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