Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Located at 3865 W 11th Ave in Eugene, Arby's is your go-to spot for a classic American fast food experience. Known for its signature roast beef sandwiches, this casual eatery offers a convenient drive-through and takeout options, perfect for solo diners or groups alike. Though reviews highlight some service hiccups, many customers appreciate the quick solutions from management. With accessible amenities and a kid-friendly menu, it's a suitable choice for families craving a quick bite. Just keep in mind, the app deals might need a bit of attention!
Food & drink
Vibe
Comfort food
Burger
By owner
Menu 1
Menu 2
Menu 3
Terrible customer service had bags thrown at us by big girl with the red curly knappy hair had a bad attitude, an was being rude to her coworkers as well just made the whole place feel awkward, I definitely will not be stopping at this arbys again
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
Met friends there, I've never eaten at Arby's.They wanted me to try a certain sandwich, it was horrible, the service people were spaced out, they didn't know what they were doing.My friends said it was a bad sandwich they get it at other Arby's and they claim it's really good.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
I placed an order for 6 Roast Beef Sandwiches, using the 2 for $6 Deal, I asked for Horsey Sauce, and I ordered the Shake, Burger, and Fries combo.The server Jaiden was very abrasive and got the order wrong in multiple ways.Not giving any Horsey Sauce and just giving me a Burger instead of the meal combo Edit: I am very happy with the quick response from the owner, and the factor that a complaint was addressed in less than 24hr.I was also informed that Jaiden is quite new, so I hope your work goes well.
Owner response
We apologize for your experience.Please let our Guest Support Team know more details about your restaurant visit using the link below and we will make things right.https://commentform.marketforce.com/commentform/Arbys.aspx
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