Arby's

Sadly can't share my experience other than coming once a few minutes before and then right at 10pm since they close at 10:30.
But the staff was out back in a dark corner "hanging out" I guess? And one night even had one come walking out of the shadows to tell me they had closed.
So.
I'm thinking maybe they should close at 9.
And let surrounding places get the business.
Other than that, I typically love Arby's ❤️!

Owner response

Went to grab a bite to eat super late and was pleasantly surprised at the atmosphere of the place.
The workers all seemed to be having fun with each other and joking around and that really brought a smile to my face.
Great location!

Owner response

I always get great service from the older lady that works drive thru.
Today a young girl took my order.
She did not listen intently to what I was ordering.
I wanted the 2 for $6.00 menu and I ordered a roast beef sandwich add cheddar and jalapeno bites.
She told me I couldn't get the jalapeno bites and I told her that I could because I wanted the sandwich and bites as it is on the menu.
I pulled up to drive thru and she did not greet me in a friendly way.
She took my card for payment and gave it back to me and then when my food came up she shoved the bag into my hand and walked away until I asked for Arby's sauce and tried giving me 4 packs.
I only wanted 1 and took 2 because I was frustrated with her.
One sauce dropped on the ground outside the window and she sat the other on the ledge.
Please teach these young kids what customer service means to a company.
I work with customer service everyday.
To make the stars go up please teach this young lady some manners to handle customers.
Also she quoted a total for less than what she ended total at window. Blessings

Owner response