Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Food and beverage were good.That brownie bite with ice cream is the perfect portion of this trying to NOT eat dessert.Server was covering too many tables, but she did her best.
Service absolutely sucks.Sorry.Food is awesome.Which is why we continue to return.Hostess and servers look like they're rather be anywhere else but at work.No smiles.No hellos.Sad.Depressing. Hostess was dressed very unprofessionally.Will not return. DO NOT RECOMMEND!!
Owner response
Hi J, we are so sorry to hear this was your experience with Applebee’s.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the San Antonio Applebee’s franchisee follow up with you.https://empli.fi/cs/ap80757525
This 5 stars is SOLEY for the hostess Jasmine that catered to my daughter and I on 2.2.24.While the restaurant was jam packed she went above and beyond to clean as many tables as she could while trying to seat everyone within a timely manner.She had absolutely no help the entire 1 hour that I waited for an online order.Everyone working the floor that night should be ashamed.Note to staff…Learn how to be a team player or find another job ASAP!
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