Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
We walked in on a Wed evening, the PLACE WAS EMPTY.Not busy at all.We got seated at a booth with crumbs all over the seats and crumbs all over the floor.Again, IT WAS EMPTY.We switched to another booth, and it was also covered in crumbs.Finally we found a clean table.Overall the food was fresh and delicious I got the sirloin skillet. Management needs to step up and manage the crew to keep the place clean.Its sad to day that we wont ever come back bc it was so dirty.
Owner response
Thank you Viviana for taking a moment to share your concerns.Guest experience means the world to us, so it’s disappointing when we missed the mark.Your satisfaction is important to us.Please connect with us further by copy and pasting this link into your web browser: https://empli.fi/cs/ap77825830
Apple bee’s is going into the dump but let me tell you about this one.I was sitting at my table for a bit without anyone greeting me or even asking if I wanted a water.After 20 minutes I asked for a Caesar salad and a sampler combo to go.They gave me dirty forks and knives.Didn’t even care enough to check but cared enough to make sure the other table was good and drunk.I didn’t even want to order anything else.She’s luck I even gave her a tip.
Owner response
Hi Iyana, we are so sorry to hear this was your experience with Applebee’s.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the San Antonio Applebee’s franchisee follow up with you.https://empli.fi/cs/ap80511829
This was a great time! We loved the food and our server on both nights was great! Sorry for the big crowd, but she handled it like a champ! If you are looking for a sweet treat look at the Blondie and a Mai Tai.You won't be disappointed
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