Sandwich shop, American restaurant, Chicken wings restaurant, Fast food restaurant
After a long day from work, I didn't want to cook, so I drove De Zavala to see what we could get close by....so I thought about this place, Charley's Cheesesteak. OMG! They nailed it! Food was great and Dominick and the rest of the crew were so nice and courteous, asking if everything was okay. We enjoyed our meal so much 😊♥️
Owner response
Glad you liked your cheesesteak, Felina!
Food was amazing 🤩 the BEST customer service at a fast food location in a long time.Ted the manager and his team were great and fresh fries, and sandwiches.He even went out of his way to give me my mom and my daughter a beautiful tulip 🌷🌷🌷.Keep up the good work!!! Would definitely come back to this location.
Owner response
Love hearing about our amazing employees!! Makes us so so happy!! Thanks for the great review, Bernice.We hope to see you back soon!
BEWARE!! BEWARE !! BEWARE !! Their Shakes are SPOILED SHAKES…! Yesterday I Bought one and came home, drank and found spoiled 🤮. Called them to explain and they told me to come back to store for refund within 24 hrs. Went back to the store today and the lady treated me as a beggar man…! who asks for money.Worst treatment. This lady had a quarrel with previous customer and hence showed her full anger to me.“ Go and come later after 3 pm, I cannot handle one more person!! ??? What ??? Is it my fault who sell spoiled drinks ? WORST CUSTOMER HANDLING ! HIGHLY DISAPPOINTED…! Never back to you again, Charleys.Never ! Neither for your spoiled drink nor for your worst Treatment..! That cashier needs a proper coaching / counseling.
Owner response
Thank you for bringing this to our attention.Can you please contact feedback@charleys.com with the location and any additional details you can share? We will look into this with the store supervisor.
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