Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Food & drink
Vibe
Sirloin steak
Iced tea
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
This Applebee's needs to be closed! The restaurant was filthy.In the hallway to the bathrooms it smelled of urine.The bathrooms were filthy.Floors had dirt on them, the baby changer and the sinks had stains on them.There were only two waitresses for the whole restaurant and one of them was her first day.Tables were not bussed.I saw a waitress take napkins and wipe off a table rather than a wet cloth.When we got our food she forgot silverware and napkins.When she returned she only had one knife.She said she would get us another...they were being cleaned.She never brought another knife.The carpet was filthy.In the waiting area there was an empty can of Cayman Jack Margarita on the floor.Three ladies two tables down from us ended up leaving before ordering.The food was ok but I felt like I needed to take a shower after leaving.
Owner response
Hi Jo, we are so sorry to hear this was your experience with Applebee’s.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Amarillo Applebee’s franchisee follow up with you.https://empli.fi/cs/ap84047323
Wonderful staff and good food, great happy hour and big menu. We had the pleasure to meet Idonis a wonderful bartender who really care for customers. We had the Fiesta Lime Chicken and the boneless wings, everything was delicious and service was superb!
We ordered spinach and artichoke dip and there weren't any artichokes in it and it was watered down.The 4 cheese Mac and cheese was Alfredo sauce, not Mac and cheese.Totally disappointed.Also silverware was dirty, it looks like they need to clean out their dishwasher.
Owner response
Reiven, we are known for attentive service with delicious food, but it sounds like you didn’t receive that experience.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Amarillo Applebee’s franchisee follow up with you: https://empli.fi/cs/ap68984894