Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Food & drink
Vibe
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Didn’t get a chance to eat because staff arguing over who gonna seat us.Finally seated and we sat for 15 minutes, no one still acknowledge us.What bartender and waitress continue to argue.We just decided to get up and leave.Manager also seem to be unprofessional as She seemed as if she didn’t care to settle the matter between the employees, as if this took place all the time.
Owner response
Kievius – we are sorry to hear you had an unpleasant experience at our Huntsville Applebee’s and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Huntsville Applebee’s franchisee follow up with you: https://empli.fi/cs/ap86037159
I have placed several orders with this location and each time they screw up my order. Once again like an idiot I came back. I return because I live 20 minutes away and don't have many options. This time they failed to put half of my order in the bag, only to drive all the way home and find out that I would have to go back, and then drive back home to a cold as hell steak. I will say the manager was kind this time, unlike the last time when a different manager screwed up my order.Unfortunately, kindness does not help the trouble I had to go through. I was then given a $10 discount on my next visit. Sorry, I just can't keep coming back to go through the same thing.
Owner response
Joseph – we are sorry to hear you had an unpleasant experience at our Huntsville Applebee’s and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Huntsville Applebee’s franchisee follow up with you: https://empli.fi/cs/ap84796428
We were a large group of 12 people went here for a birthday dinner. The atmosphere was very nice, restaurant clean and nice decor.The down fall was the service.We had two waiters but only one was doing anything The other in training. They forgot birthday girl drink, they forgot appetizers, then appetizers came out with the food. We all had to wait on our drinks. I tried to get the male waiter in a better mood but he wouldn't even smile. The service definitely could have been better. We all pretty much tipped 5$ if not more each. So he got a decent tip even though the service was not good.
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