Seafood restaurant, Cajun restaurant, Crab house, Restaurant
At Angry Crab Shack, seafood lovers are in for a treat with a delightful Cajun twist, located conveniently within Plaza de Campana in Phoenix. Known for its casual vibe, this crab house offers a menu packed with everything from comforting small plates to refreshing cocktails. While many rave about the attentive service of staff like Kay, a few diners have reported inconsistencies with food quality. Still, families and groups enjoy a warm, welcoming environment. With kid-friendly options and accessible dining, it’s a great spot for lunch or dinner without breaking the bank.
Food & drink
Vibe
Oyster
True crabs
By owner
Street View
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So I’ve been coming to this location for years and last 3x have been not up to par.Twice had server named Ayden.He bypassed our table multiple times we ordered food with our drinks.I watched him refill multiple other tables and kept bypassing ours.He did this last time as well.Watching him interact with other tables we always get off service from him.We got old sausages and couple taters undercooked.So with service and food I doubt we will be back.
Owner response
We are truly sorry to hear about your recent experiences at our restaurant.We always aim to provide exceptional service and delicious food to all our guests, and we are disappointed to learn that we missed the mark during your visits.Your feedback is incredibly important to us, and we genuinely apologize for the service lapses and the quality of the food you received.
We went to celebrate 2 birthdays, and it was a wonderful experience.The service from our waiter Ayden and the rest of the staff was incredible, the food was perfect and delicious, and everyone in our party enjoyed themselves.The kids got to learn about lobsters, and loved drawing on the table paper. Thank you Angry Crab shack staff, especially Ayden! You all made my day so special!
Owner response
Hello Cahterine, Thank you so much for your great review. We are so glad that Ayden made your birthday celebrations a great experience. We look forward to serving you and your family soon.
I have to say this is the first time I've been so very disappointed.We usually eat in but unfortunately this time we were unable couldn't make it , I have to mention the food was very ,very disappointing.The oysters were the smallest I've ever seen, and one was so disgusting, I can't believe they added it in my order. So sad, so disappointed.We will never go back.Rather drive further for better food.We give it zero star.
Owner response
We are truly sorry to hear about your disappointing experience, Annie.Your feedback is important to us, and we regret that we fell short of your expectations this time.We apologize for the size of the oysters and the quality of your order, as this is not the standard of service we strive to provide.Your satisfaction is paramount to us, and we are saddened to learn that we failed to meet your needs. We would like to make things right and address your concerns.Could you please provide us with more details about your visit? Your insights can help us identify areas for improvement and ensure that such issues are not repeated in the future.We value your opinion and would appreciate the opportunity to learn from your experience. Please give us a call so we can try and make this right.
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