Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
Food & drink
Vibe
Ice pop
Chicken nugget
Fried chicken
Chicken fingers
Chicken sandwich
Milkshake
Buffalo wing
Salads
By owner
Street View
Menu 1
Menu 2
I had originally thought this place was getting better and it’s not.It must depend on who is there managing.I went through before work to just grab a large fry and that was all.Service at the speaker was nice, but once we got to the window I guess it was shift change.We sat for over 8 minutes at the window waiting on just a large fry.The fries had zero seasoning which is a waste of money.The only reason their fries are good is because of the seasoning.
Owner response
Sorry Nicole for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
I came through the drive-thru to place an order, the person taking the order was nice.We ordered a Mr.beast box, a salad and I ordered the Southern Shrimp combo, no zaxtail sauce but tongue torch instead.I know I said it exactly bc my Aunt said she should've gotten the same thing.We proceeded to park and eat and I received a chicken sandwich with tongue torch sauce on it.So I took it back in.I realized once I got in to show the receipt to the guy behind the counter that it was rung up wrong so he stated you would be saving with the sandwich (in my head I thought that was not what I ordered I don't care about saving I can pay the extra) but I won't ring it up I'll have your order out shortly.So I waited approximately 2-3 minutes and my food was ready.I thought, this is not fresh.I go to the car and open my box, the shrimp are burnt and greasy and the toast was burnt as well.They looked like they were sitting and they dropped them in the grease just to get back hot.Disappointing
Owner response
Sorry Shanraki for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
Skip this location.It's not worth the headaches. After 30 minutes and no food, they could not find my order.They wanted another 10-15 minutes to cook it, but I asked for a refund instead.That took another 5 minutes.No apology, no effort to care, and no chance we will visit this location again.
Owner response
Sorry John for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
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