Chicken wings restaurant
Wingstop, located at 1701 W Parmer Ln in Austin, offers a relaxed and trendy spot for wing aficionados on a budget. Renowned for quick service and a casual vibe, it's a popular choice for lunch, dinner, and solo dining. Choose from outdoor seating or take advantage of no-contact delivery. While many patrons rave about the flavor-packed comfort food, a few have experienced order mix-ups and long waits. With a wheelchair-accessible layout and kid-friendly options, it’s a place that aims to satisfy, despite occasional hiccups.
Food & drink
Vibe
By owner
Street View
I usually leave good reviews but this location has messed up multiple times with my order.The 3rd time I’m over it now.First and second mess up was I put my order in 2 hours advance scheduling my pickup for a later time but guess what? My order wasn’t ready either times!! I had to wait an extra 30 minutes for an order I place hours in advance.Then tonight I placed my order and went to pick it up just to hear “oh sorry I think someone else might have taken your order” like what? Can you not read names? All they said was we can make it again but it will take another 20 minutes.At this point hell no I’m hungry and already waited for wings you gave someone else!!! Will not be coming to this location again literally ruined my night multiple times and I am done giving them chances.
Consistently, as to say for years, this is the worst Wingstop in Austin, to my knowledge.We gave them another chance today after not eating here for a couple years.Burned french fries and rushed chicken wings that weren’t very savory.This place is horrible.Save your money.Do not eat here.The overall cleanliness of the place is lacking.Not sanitary at all.They just aren’t getting anything right here.
We ordered 30 HOURS ahead of time, and the wait is (presently ongoing) 30 minutes and counting.What do I need to do to order and pickup at the promised time? Days, a week in advance, what? Not on the employees running this though.The young lady at the counter is holding down swarms of people *and* handling phone calls like a champ, kudos to her, that brave soul.She’s the only reason this gets 2 stars. The issue is with the owners.Hire more people if you can’t keep up on weekends shifts! That, OR don’t accept scheduled orders.Greed or incompetence is what this boils down to.
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