Wienerschnitzel

Location was OK right off the freeway. The guy came from dry through to the front counter to take.
My order was very polite.
Food was great hot and fresh.
The only problem I had with this location was while I was waiting for my food.
Another gentleman came in to order his.
Food and the young lady at the counter that was helping them.
Didn't ask if he was ready.
She just stood there and complete silence.
Took his order didn't give him the amount of the order and didn't say thank you at the end.
Maybe she couldn't speak or maybe she was just rude.
You're not happy at your job.
Look for something else, but the food was great.

Place was clean they were very busy in the drive thru as well as the counter.
My suggestion is pay as much attention to your dine-in guest as well as your counter guest.
Customers would be waiting to ask for something and be ignored completely by all other employees except the one person working the counter.
There were 4 people working on the drive thru while one employee took the counter orders, helped the guest that needed items such as ketchup, napkins, mustard, etc.
As well as had to fill the counter orders.

How can someone come to work drink and still have a job how can managers cut the employees in front of customers and still have another job how can the owner of the store never show up at night to find out how their employees are doing and put the blame on just one or two people