Breakfast restaurant, Bar, Restaurant
This restaurant is located at the Westin Oaks and situated in The Galleria shopping centre.We were here for a brunch on Sunday while waiting for shops in the mall to open. It has a nice Weekend Brunch menu but the food was really ordinary.Nothing really special that we can say about except for the waffle.It was perfect. Light, well made and delicious. Not much of atmosphere inside.A little stale I must say.I’m sure the management can look into improving the decor and interior to make it more inviting.Also to be more creative in presenting their food.A little extra thing goes a long way! Service was fine.Staff was attentive and helpful.
Owner response
You'll be happy to know that our renovations of the restaurant will be starting this year. Thanks for the feedback. Hope you come back and try us again soon. Thanks! Troy Shoemaker, Marketing Director (troy.shoemaker@marriott.com)
I come here all the time. Their service is top notch.You’re sure to leave here a happy person.I’m always all smile each time I come here 😄 Great place to be. Had some salad with Salmon by the side.Loved it 👌 I made a screen shot of attached picture from my video; reason why it’s not clear. I’ll take better pictures next time.
Owner response
So happy you continue to enjoy your experience at White Oak Kitchen, Goz Goz. Thanks for the fantastic review...we appreciate it. Looking forward to seeing you again soon, Troy Shoemaker, Marketing Director (troy.shoemaker@marriott.com)
The rainbow trout and key lime pie were good, but at their price point, maybe missing some pizzaz. One thing I had trouble finding was the ordering feature in the Marriott Bonvoy app (which is advertised in the Westin hotels rooms), but I was able to order by phone and the service was very accommodating and food delivery was prompt.
Owner response
Thank you for taking the time to share your feedback with us.We're delighted to hear that you enjoyed the rainbow trout and key lime pie during your recent visit.We understand that our offerings may not always match everyone's expectations in terms of value, and we appreciate your insights in this regard. Regarding the ordering feature in the Marriott Bonvoy app, we apologize for any inconvenience you experienced.We'll certainly look into making this feature more prominent and user-friendly for future guests.We're glad to hear that our team was able to assist you promptly and accommodate your needs for ordering via phone. Your feedback is invaluable to us as we continuously strive to enhance the guest experience.We hope to have the opportunity to welcome you back soon for another enjoyable visit.If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thanks so much - hope to have you back soon. Troy Shoemaker, Marketing Director (troy.shoemaker@marriott.com)
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