Restaurant, Breakfast restaurant, Chicken restaurant, Fast food restaurant, Hamburger restaurant, Takeout restaurant
We went late night food run ordered a lot to eat for 3 different individuals & the window attendee was so patient thorough & had the best customer service ever! Her name was Tammy & were in the Nacodoches area.It was about 1 in the morning & order was not only taken correctly but executed & given to us perfectly as well.& that's just describing the employees & how great that shift was.Now for the food it was fresh hot & tasted so good.Everyone got exactly what they ordered & we ordered burgers to biscuits shakes & an apple pie & Yall came through! Will visit again & can't compliment what a burger as a whole enough for having great employees.Especially during the night shift.GOLD STAR BLUE PLATE HIGHLY RECOMMEND
They gave me the wrong drink with the kids meal, no fruit snacks, and my burger wasn’t cooked all the way.I’ve been disappointed the last few times I went to whataburger but at least it was still edible.I won’t be returning again.
The mgr Sarah at this location is rude.Nasty excuse for an human.Update: the general mgr Jessica reached out.Honestly she was zero help.Her attitude was pretty much the same.I can now see why this location is failing.It starts at the top.I asked her if she has ever read the Google reviews which she had not.I reminded her that she might want to review them.It would explain the bigger picture.She didn’t seem to care lol
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