Fast food restaurant, Hamburger restaurant, Restaurant
The staff here did a lot of cursing, and I mean loud vulgar words.I stood at the counter for several minutes before only one person acknowledged me.The food was good.
So this is my first time back after the last post I posted 6 months ago and I came to the conclusion that I will not be returning.I got lunch and I'm telling you my food was soooo cold if I could've went back I would've.I called and no answer. Update: I decided to give it another shot because I was hungry and the other 2 restaurants in the area that was available the lines were too long.I promise I will not be going back.Can anyone tell me what this is?
Ordered almost $30 worth of food through the mobile app for indoor pickup. Went to the restaurant, waited in line, told the cashier the name on the order and waited. 5 minutes pass by and they try and hand me another person's order. I let them know that's not my order and the cashier asked for the name again. Gave him the name and he said that name wasn't in their system. I confirmed the address, to make sure I was at the right place and I was. I tried to show the cashier my phone with the order confirmation & receipt pulled up and he wouldn't even look at it, just kept saying the name wasn't in the system. Tried multiple times to ask him and the manager(?) that was bagging food, what was going on and how to fix the problem and kept getting ignored. Stood there for at least 5 more minutes trying to get the situation resolved and kept getting ignored. Finally left because I only had a certain amount of time for lunch. Lost almost $60 today because of this particular store (what I ordered and didn't get, on top of the food I had to go buy at McDonalds). My ultimate guess they gave my order to someone else, as they tried to hand two other ppl the wrong order while I was standing there and didn't want to take responsibility for the mess up.
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