Fast food restaurant, Hamburger restaurant, Restaurant
Food & drink
Vibe
Chicken nugget
TenderCrisp
Comfort food
Sandwich
Burger
Breakfast Sandwich
By owner
Street View
Menu 1
This is the WORST Wendy's!!!! Absolutely HORRIBLE, do NOT waste your time, or Money! I just recently started going back...I haven't been there in years because during the pandemic, I ordered a junior bacon cheeseburger, and they gave me a Brunt tasting Orange bacon cheeseburger that was Sooooo nasty.I went back and got a refund. Here is the Recent update: Yesterday, I had an issue with the manager at the drive thru window.We ordered two mobile orders very simple, common easy meals to make.He asked us to pull up to the stop sign and wait for our food because he said "it was gonna take a while because we have two orders" what!!!???? So, we pulled up to the stop sign and waited for our food...And as we waited, we watched cars drive off given their food as we waited 15 minutes for our mobile order. When Manager finally came out to the car...He only had ONE of our mobile orders ready after 15 MINUTES of waiting!!! 2 of our fries were missing and 1 of our burgers were NOT in the bag, we were given the wrong order of chicken nuggets, and most importantly....The food was COLD!!!!!!! The burgers weren't even wrapped correctly, It looks like they just threw the burgers in a bag....Disgusting!!! I went inside to get a refund and the Manger was taking his sweet time to attend to me.I was waiting for over 15 minutes just for a refund after waiting 15 minutes for my mobile order than was incomplete and missing items. Inside the restaurant...The workers were not washing their hands, Not practicing hygiene protocols.One time.. there was a worker who had very long nails there working with food, so unsanitary.He definitely needs training. The manager yesterday was kinda rude, he's VERY Unexperienced.He does NOT know what he's doing at all. I understand that this is fast food but whenever I want to treat myself....customers should receive good quality service and clean food, whether this is fast food or NOT!!! If you order a mobile order, you SHOULD be Priority!!! You should not be waiting on the side for 15 plus minutes. I don't know what's going on with this Wendy's, but I will not be returning to that particular location.It's horrible!!!! This Wendy's location always has a line full of cars waiting by the stop sign on the side, they take forever to give customers their food. They need new management and Training. This is completely unacceptable!!!!
Went to drive thru and the service was okay at the window.I ordered a 10 pice nugget with sweet and sour sauce a combo meal with a sprite.Also a 6 pice nugget both regular nuggets.I also wanted a frosty but they said that they we're waiting for the truck order I don't know if that was true.Then at the window we exchanged.I get my bag and the guy takes my card.He puts the card in the machine then opens his phone and scrolls while I'm waiting for my card.When he's done he hands me my card and walks away no have a good night nothing.I didn't get my drink I thought he was going to make it but he disappeared.(Mistakes happen we're human) but he was careless.Then I see another worker he looks at me at the window and walks away.Now there's a third guy that see me and he walks over to the window and acknowledged me with raising his eye brows so I tell him I didn't get my drink im missing a medium sprite.He makes me the drink and then I say have a goodnight.I get nothing back.I drive off.Once I'm at home I have a 6 spicy nuggets and I didn't ask for spicy which is frustrating no regular 6 piece.Then I got honey mustard sauce instead of BBQ and the food was not fresh.( I don't expect Chris Ruth from Wendy's) but the fries were barely warm and the nuggets looked like they were sitting out.The taste was off I cannot describe it.Disappointing experience.
The order was fresh and correct.Service was rude, sounded annoyed by the amount of items purchased.One of my passengers asked if they can smoke in my vehicle I said yes and the person said I don't smoke so I'm closing the window which was uncalled for because they hadn't even sparked it.The atmosphere was horrible to pull into the driveway since not from the area was confusing and I will try to avoid it altogether.I don't like leaving these types of comments but there's always a first