Wendy's

This is probably the most horrible Wendy’s in all of the Wendy’s I’ve been too in my life.
This young lady had 5 cars waiting because she was on FaceTime.
At the drive through window.
Messing orders up.
Then have the nerve to rush us because she took her time on FaceTime.
I had to take a picture cause she irked me so badly.
And I hate that.
I truly do hate bad customer service.

I love Wendy's! I love it so much, I work here! And I love my customers, they are friendly, always smiling, and very polite, respectful (for the most part).
I laugh and joke with a lot of my customers who feel that this location is there go to.
And they are forgiving when we make mistakes and appreciate when we make it right with a discount or free menu items.
Thank you to all of our guests!

I'm not a fan of Wendy's customer service but I'm a fan of the food.
So I make a conscious effort to not have high standards when I go.
This time when I went through the drive through I waited awhile.
It seems like the drive through staff can only handle one car at a time.
The car in front of me would order and then pull up and then when they were all said and done then the next car would be taken care of.
Not a good or fast system AT ALL.
I ordered the salad and had to wait about five to ten minutes on my chicken.
I asked if it was just being microwaved and she said yes.
The rest of my order was cold because of the wait.
While sitting in line I had a suspicion guy try to come up to my car and ask for money.
After me he proceeded to go down the line of cars in line.
I told the staff at the window but they did not care.
Also, while waiting in line, the wait was so long two cars left.
Not impressed at all.
I'm actually impressed when one thing does go right at Wendy's.
They need to take note on how Chick-fil-A does it and maybe hire like they hire.