Fast food restaurant, Hamburger restaurant, Restaurant
This is beyond ridiculous.The pictures speak for themselves.So you have a bacon,egg,cheese biscuit with brunt bacon and a baconator sandwich with no bacon (the baconator belongs to another customer).The staff acted like it was no big deal.It took the manger 10 minutes to come out of the office and he did not apologize or try to make it right.I don't have time for this.(Manager did give me a refund ) This is just disgusting.Are you kidding me? The food the staff the whole experience was disgusting.I'm done with this Wendy's.
Visited this Wendy's last Friday for lunch while working in Antioch area.The line of vehicles at their drive thru was a bit long and decided to place my order inside.The wait inside was surprisingly short.The cashier was welcoming and courteous and apologized for the wait.I ordered a Biggy Bag to go.Everything was great.The sandwich nicely done, the french fries and nuggets were warm and crispy...Like they just came out of the frier.It has been a very long time since I had fries that are not soggy or reheated.I was very pleased with my experience and hope they keep up with the great customer service and excellent food preparation.🤩🍔🍟🥤💯
I am a manager at another wendys location and i make sure to have napkins, forks, spoons, and straws in every bag that is passed out, if any needed.I just left this location and i said no ketchup on my childs burger, there was ketchup.Then there was no spoon for my frosty.No straws for the 3 drinks i had for my order.It took the worker quite some time to answer me at the intercom.I know myself that you have to answer within 3 seconds.Not very satisfied with this service.
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