Breakfast restaurant, American restaurant, Diner, Family restaurant, Takeout restaurant
The current Store manager (female) is unprofessional.Sanitary protocols are not being followed and most of the employees are using their phones while handling food. Kudos To the guy/greater who's at the door!!!
I recently had a bad experience at another Waffle House near by and I decided to not eat there.I came to the Bell Road location and was treated by a very friendly young lady with a smile.She was so nice and kind and even though they were very busy she gave me her full attention and took my order with detail.I wish I knew her name because she deserves to be recognized.
I wish I could give them zero stars. Please see the photos.Waffles are burnt.Toast was not toasted at all. Hashbrowns were supposed to be well, were barely cooked.They gave us the end piece of the loaf for a sandwich. Eggs well done instead of over light on my sandwich.I cooked new eggs myself at home. We had to cook the hashbrowns and toast the bread also. Less than one piece of bacon for a Bacon egg and cheese sandwich which is supposed to have three pieces.They didn’t give us the coffee we ordered. The place was FILTHY.They had almost no customers at all and no one was cleaning.They just left the tables dirty, so no one could even sit down. AND they charged us for the containers and gratuity.We knew we’d be paying gratuity, but when did they start charging five dollars for boxes? We ordered two Allstars and they put the orders in ONE BOX!! They didn’t give us the bacon for the allstars. We ordered four meals and they only gave us three silverware. This is the worst Waffle House I have ever been to.
Owner response
We’re sorry to hear you did not have a great experience with us.Please contact us at http://bit.ly/1MtpDDS to discuss the matter in more detail, so we can address it with our team.
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