Tropical Smoothie Cafe

**Disappointing Experience at Tropical Smoothie** I visited the Tropical Smoothie location around 9:15 PM, well within their operating hours of 8 AM to 10 PM.
However, I was met with incredibly rude service that left me feeling unwelcome and uncomfortable. Upon entering, I was ignored by a representative who walked past me without acknowledgment.
When they finally addressed me, it was under their breath and without direct eye contact, making me feel like an inconvenience rather than a valued customer.
Additionally, the open sign outside was not lit up, giving off an unwelcoming vibe. Despite being in plain view, one of the female representatives stayed in the back of the store and made no effort to assist me.
When I attempted to place an order, I was informed that they were no longer making anything, even though the store was scheduled to be open for another 45 minutes.
The dismissive attitude and lack of effort from the staff were disappointing and unacceptable. Overall, the customer service at this location has severely declined.
It's evident that better etiquette and professionalism need to be instilled in the staff, especially considering the family-friendly and working-class neighborhood this establishment serves.
Until improvements are made, I would caution others against visiting this location.

Owner response

Came here at 9:20 when they close at 10:00pm… no complaints, pesto chicken sandwich was on point… the detox island green smoothie is also decent… 5 stars for being open til 10pm and having healthy low cal options at this time.
Thanks!

So I admit that I ordered from them off UberEATS, however, there is no way this quantity is enough as a side.
It was $3.29 on the app which I know is more expensive.
Even if you take a dollar off, this quantity is PATHETIC! If it just so happen to be the driver that ate some, I still blame the restaurant because nothing was secured like how the other restaurants package with sealed bags and drinks.
Please do better