Restaurant, Breakfast restaurant, Cafe, Fast food restaurant, Health food restaurant, Juice shop, Sandwich shop
My children love this chain- however cleanliness standards are not up to par.Please clean or use a different knife between sandwiches. My pesto and pepper sandwich remnants were smeared on and inside the packaging of my child’s plain ham and cheese wrap. Thankfully no food allergies here but was a surprise and speaks on general cleanliness-
Owner response
jamie, we are very disappointed to see we did not meet your expectations or, quite frankly, our own.It is our desire that each guest has a 5 star experience with us and when they don't, we want to see how we can improve and make things right; with that in mind, can you go https://bit.ly/37hBUr4 and provide more details so we can make this right.
This Tropical Smoothie locations is one of the better ones.The Cafe is clean and has a lot of natural light.You can dine in or out on the open patio..The staff was also friendly and quick to prepare our order. We ordered an Avacolada smoothie, a pineapple mango smoothie, a avocado grilled cheese, and a turkey club.Everything was made fresh and tasted delicious! They also have a nice little chip corner and area where the do to go orders that you can place online and pop in to pick up.
They all seem to hate their job.The atmosphere was miserable and everyone looked like they would rather be anywhere else.I get days can be tough and some customers can push people over the edge but it’s not good business to make everyone else suffer.The smoothies are great.But it would be even better if the people working didn’t act like our existence in their store was the worst thing to ever happen to them.
Owner response
Kara.we hate that we let you down so please let us know how we can get better so your next experience exceeds your expectations.Please help us make this right, by going to www.tropicalsmoothiecafe.com/contact/ and telling us more about your experience.
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