Restaurant, Breakfast restaurant, Cafe, Fast food restaurant, Health food restaurant, Juice shop, Sandwich shop
Best Smoothies!! Shout out to the morning crew!! Never have any problems with any of my smoothies.They always taste good!! And they beyond to provide great customer service.The owner is also ensure that you are well taken cared of.Long term customer here…..
After filling out a survey I received a coupon containing a $1.99 smoothie with a purchase of a wrap.I went to this location with the coupon only to be told “it’s not working, sorry” by management - who then proceeded to take someone else’s order instead of continuing to assist in the situation.The entire experience was confusing as I have filled out surveys and have used them before at this exact location.Along with the fact that I received the same code on receipt after making a full price purchase the same day.Not sure how both employee/management were clueless on what appears to be a global promotion that has been used at their location before.
Owner response
Johnny, we are very disappointed to see we did not meet your expectations or, quite frankly, our own.It is our desire that each guest has a 5 star experience with us and when they don't, we want to see how we can improve and make things right; with that in mind, can you go www.tropicalsmoothiecafe.com/contact/ and provide more details so we can make this right.
this is seriously the best tropical smoothie I’ve been to.it’s SO fast, and the staff is always very friendly.super clean too.I noticed the staff, even if they aren’t busy, is constantly cleaning or working on something.you don’t see that very much nowadays.you can tell the staff has been trained well!
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