Tommy's Seafood Restaurant & Oyster Bar

Carlos is a joke and a terrible manager with issues.
Extremely disappointed that I had to pay FULL PRICE for a happy hour entree after sitting here and eating and having drinks pre- happy hour at full price then waiting for the happy hour menu.
When I called and ask to talk to the manager "Carlos" he was extremely rude and didn't care what I had to say.
Then he hung up on me mid conversation.
I had oysters and cocktails at regular price an hour before happy hour.
Then when I was getting ready to go I wanted to grab a bite for my wife (during happy hour)to take home.
I ordered a happy hour special that cost me an extra 3$ because I ordered it TO-GO, and I got over charged.
I sat and spent $70 by myself.
You guys can't let me take my to-go order at happy hour prices?? Because of the owners silly rules and greed this is the last time I'll spend anything on food here.
How about making a new rule for your regulars that sit here at happy hour and spends money?? How about hiring a manager that can talk to people like a respectful person?

The waiters are very nice at this spot.
There is also great variety in the menu, and the food we tried was pretty good, but pretty spicy.
We tried crab stuffed mushrooms, seafood pasta (also was a bit sour), crawfish combo, and some raw oysters.
The pasta was a bit sour, but the oysters were very good and enormous.

Owner response

First of all, a very friendly and welcoming restaurant.
We sat at a high top in the bar area.
A sweet waitress waited on us and she was a drink master, she made my cosmos so yummy.
The food is DELICIOUS, amazing flavors and high quality ingredients.
The fresh baked bread is so soft and yummy and oil is the best I’ve ever had anywhere.
We will be back! We’ve been here so many times now, I just add new photos to the review if it’s something new we ate and I remember.
The friendly welcoming staff has held true every visit.
The manager is amazing and friendly, always checks on all us customers.
The wait staff have a dress code and it really elevates the experience. We are usually here early so never have an issue getting a table but we brought friends here for Happy Hour recently who wanted to try it after hearing us talk about it and we found out you need a reservation on a Friday night.
Tommy’s was packed, and rightly so! We got lucky and got a table that night so our friends could try it, but did have to wait a bit for it.
They had open tables but not enough wait staff. We ate here for Houston restaurant week and the food was amazing, that was the first time I tried the crème brûlée and Tommy’s is the best I’ve ever had, so creamy, not overly sweet, and the shell is crunchy. We got some different plates last time that were amazing, seafood cooked to perfection and seasoned deliciously.
I got the broiled seafood and they ask how you’d like it cooked which I’ve never been asked before but really appreciate.
They suggest medium but I asked for medium well because I don’t like any wet or squishy seafood, I like mine more done.
It was phenomenal.

Owner response