Thorntons

Name: Thorntons
Address: 14101 Shelbyville Rd, Louisville, Kentucky, 40245, US
Telephone: (502) 253-0950
Rating: 4.10

Convenience store, ATM, Breakfast restaurant, Coffee shop, Donut shop, Gas station, Liquor store, Lottery retailer, Sandwich shop, Soft drinks shop

Location: 14101 Shelbyville Rd, Louisville, KY 40245, United States
Phone: (502) 253-0950

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Inside

Street View

Images

Visit Thorntons at 14101 Shelbyville Rd, Louisville, KY 40245, United States

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Reviews

People are coming in without mask the gas station with the squeegee there is no solution to clean the car windows.
Sometimes there are very long lines.
The employee tonight 12/20/20 denise was by herself from the morning till night there was no one helping her.
I felt bad for her.
Were is the help the trash cans outside were full of trash.
The parking lot is dark and very hard too see especially when backing out of the parking lot.
Were are the others employees there is a lot of people who come in the day and night.

Owner response

Thank you for visiting Thorntons and for your review.
We apologize that you had to experience this at one our store locations.
We take reviews like this very seriously and will forward all feedback to the appropriate management team to help make your next Thorntons trip enjoyable.
Once again, we apologize and we hope you come back.
Thank you! 😊

Came to this Thornton’s to get breakfast as I’m working on a construction site down the street.
I take a few minutes to take in all the options they have for burritos there are no current customers waiting or even in the area.
When this African American lady behind the counter with a hairnet on proceeds to tell me that they are all the same very rudely.
Clearly they weren’t there were many different options.
But I guess I inconvenienced her day somehow.
Will not be returning in the future not gonna be treated like garbage when all I was doing was trying to get breakfast.

The rude, homely woman named Lisa that works either night shift or morning shift, is downright despicable.
She was rude and got an attitude with me about something that could’ve been said appropriately and calmly, and when I apologized she continued her loud mouth.

Owner response

Christin - Thank you for visiting Thorntons and for your review.
We apologize that you had to experience this at one our store locations.
We take reviews like this very seriously and will forward all feedback to the appropriate management team to help make your next Thorntons trip enjoyable.
Once again, we apologize and we hope you come back.
Thank you! 😊

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