The Station at Person Street

Overall Rating: 3.3/10 While the setting was distinctive with an inviting outdoor eating area, the overall experience was marred by poor service and cold food, leading to disappointment. Service: 2.1/10 The self-seating approach caused confusion for several guests.
Despite the server being polite and attentive, other staff members behaved disruptively, diminishing the dining atmosphere.
Additionally, there was a noticeable delay in service affecting not just our table but others too.
Except for the burger, all dishes were served cold, indicating they had been neglected for some time. Food: BBQ Burger: 6.6/10 This was the highlight of the meal, offering the right balance of flavor without being overly greasy, and proving to be satisfyingly filling. Tater Tots: 4.4/10 These appeared to be homemade, which was a positive aspect, but the flavor was slightly off despite good crispiness. Rest of the Food: 1.0/10 The remaining dishes were served cold, significantly detracting from their quality and enjoyment. Value: 1.1/10 At over $75 for three people, the cost was exorbitant considering the poor quality of the dining experience.
Only the burger provided any sense of value, but it did not compensate for the overall substandard meal, making the total far from justifiable.

Owner response

Let’s start by we came at 9:45pm, they are open till 2 and they stop serving a lot of things at 10. We got the buffalo chicken dip- we would give it 5/10, it was runny, it came out almost cold and gave just a few pieces of bread to eat with it (asked for more bread and didn’t get it till the end of our meal) Both me and my partner got burgers and they were good, the tots and potato wedges were good as well. Now onto the server- even though he was nice he wasn’t very tentative.
I had to go to the bar to get a refill after asking for one and still didn’t have it well into us eating our dinner. For a first time coming here to try something new and the price for two people is crazy to not even liking it enough to even try it again.
I guess we shall see.

Went on a Saturday afternoon.
It wasn't very busy.
Ordered a Texas Smash (burger).
It was right up my alley with pork belly, BBQ sauce, onions, and melted cheese.
I went out on a limb and ordered brussel sprouts as the side.
They were AMAZING! My company both had smash burgers with potato wedges.
They reported that their meals were tasty! Our waiter was not only friendly, accurate, and efficient but took the time to inform us about specials the restaurant had on other days of the week.
We will be returning. The vibe: very cool vibe! Lots of outdoor seating with outside heating. Cons: Bathrooms could use a redo.
2 stalls in the women's and one was out of order. It was cold 🥶 inside.
Because servers had to go outside to serve the patio the door was opened every 2 secs.

Owner response