The Rice Box

This was my first trip to the Rice Box after passing it by for many months.
I was very shocked at the futuristic design.
It almost gave me Total Recall 2099 vibes.
The concept is super cute! Love the design of the menu and even how the water station is set up.
They offer sparkling and flat at no additional charge.
I ordered take out for my meeting and the food was delicious and held its heat for my additional 20 minute ride to the meeting.
They even packaged everything to perfection! The Rice Box is definitely worth returning to and bringing all my peeps.
I may even recommend we have our next meeting or networking event there!

Owner response

I paid $18.39 total for just a box and a eggroll. If you look at previous reviews that have photos, you'll see that most dishes that are easily recognized as "Chinatown Classics" come with the main dish in its own container, a side of rice in a box and a chicken egg roll.
For some reason, I keep having issues with the entire staff, for which I have no clue why.
Before it would be small, having my side of rice be the wrong type of rice I ordered.
Today I got swindled by them, literally scammed because as you can see from the photos I have uploaded, they packed my curry chicken dish into the side box of fried rice I ordered, with no main dish included at all.
You can even see the chicken and lime packed into the rice that would normally be in its own bigger container for the main dish.
I've ordered the Chinatown Classics Curry before and it's always the main dish, side of rice and the eggroll, so I know how it's supposed to come.
When I placed my order I didn't alter anything about it, never told the cashier to pack it in all into the one tiny box or do anything special.
The normal curry fried rice menu option doesn't even come close to the price I paid, even when you size it up and add everything to it.
There is no way they made a mistake, they did this on purpose and will try feign ignorance.
They keep targeting me and I don't know why, I'm simply a paying customer who likes the food and just wants to eat like anyone else.
I have never spoken negatively to them before or looked at them the wrong way.
I just order my food and sit down and wait.
The worst part of it all is that I paid the full price for the Curry Chinatown Classic.
So anyone coming here, be wary of these people when you get your food.

Owner response

My visit to The Rice Box was an incredible experience from start to finish.
From the moment we arrived, we were greeted with a warm welcome.
Grecia, our lovely hostess, made our evening even more special with her kindness and professionalism.
She guided us through the menu with a smile and recommended delicious dishes that exceeded all our expectations. The restaurant's atmosphere was cozy and modern, perfect for enjoying a relaxed meal.
The food itself was exceptional: each dish was carefully prepared and bursting with authentic flavors that truly stood out.
My favorite dish was the Chow Fun – it was absolutely delicious! In addition to the excellent food, the service was impeccable.
Grecia paid attention to every detail and was always available to ensure everything was to our liking.
Her kindness and respect made our experience memorable and left us eager to return soon. In summary, The Rice Box not only offers delicious food but also exceptional service thanks to people like Grecia, who made our visit an unforgettable experience.
We will definitely be back!

Owner response