The Cheesecake Factory

Name: The Cheesecake Factory
Address: #600, Houston, Texas, 77024, US
Telephone: (713) 932-6344
Price range: $$
Rating: 4.00

Restaurant, American restaurant, Bakery, Dessert restaurant, Dessert shop, Family restaurant, Takeout restaurant

Location: #600, Houston, TX 77024, United States
Located in: Memorial City Mall
Phone: (713) 932-6344
Price: $$

Opening hours

Sunday: 10 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Happy hours

Sunday: Closed
Monday: 4-6 pm
Tuesday: 4-6 pm
Wednesday: 4-6 pm
Thursday: 4-6 pm
Friday: 4-6 pm
Saturday: Closed

Food & drink

Vibe

Key lime pie

Oreo Cheesecake

Cheesecake

Egg roll

Chocolate brownie

Lettuce

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Service was extremely slow, getting our food took over 30 minutes.
Not sure if the waitress was in training but she was replaced (not at our request) halfway through our late lunch.
The restaurant was packed as well so that may have been why it was slow. Food tasted amazing, the tomato basil penne was amazing along with the stuffed mushrooms, beet salad, salmon and the dessert cheesecakes.
The broccoli was not great, it was a bit soggy. Price was high for a late lunch but that's to be expected nowadays. Overall 4 star experience, if service had been faster and more prompt it would have warranted the relatively high cost.

Owner response

We're glad you enjoyed our Tomato Basil Pasta, Beet and Avocado Salad, Stuffed Mushrooms, salmon dish, and cheesecake, Stephen.
We are sorry you had this experience with your broccoli, our service, and the wait you experienced.
Next time, please let our managers know if anything can be improved so we can do our best to make it right.
Perhaps you'd like to join us for Happy Hour for discounted food and drinks.
Thank you for your review, and we hope to see you again soon.

It is a RITUAL that we celebrate at The Cheesecake per request of my mother and father for their birthday celebrations.
We also celebrate my nephew and other occasions as well very frequently!! However, this last time I was not pleased with the planning and execution of the service provided for my dads special day.
The service was not up to par and should not have even to be corrected to loyal customers.
My nephew and some of his military college/colleagues were in town from Morehouse also my cousin and friends from Spelman it was embarrassing to say the least.
Our total table ticket on this particular occasion was around $600.

Owner response

Hi Chuey, we are so sorry about the service you and your family received from us, especially on such a special occasion.
We would have felt the same way you did about this visit.
Our service should be much better.
We will address this with our staff.
Next time, if anything about your experience can be improved, please let our managers know so we can do our best to make it right.
Thank you for your review, and we hope you can give us another chance.

We had a great time for new year eve here.
The waiter was super nice and polite, the food was great too, and they were huge plates, although it’s kinda of pricey but it’s worth it.
We finished all the dishes without any leftovers.
Definitely will come back again.

Owner response

Thank you so much for this review, Jesscia.
We're glad you enjoyed our delicious food, generous portion sizes, and excellent service.
We look forward to your next visit.