RA Sushi Bar Restaurant

Latent review..
trying to piece our experience adequately. We thought we’d give Ra Sushi Town and Country a go as we were in the neighborhood. Our high school student and friends had a homecoming there with positive reviews. We got there just after 12 noon in December 2023.
The place wasn’t bustling. I’m rather observant and I take in most things very quickly and I pick up on the vibes of the place more it less from the get go. There was a family ahead of us.
Waiting for the hostess to sit them..
For not a busy time of the day as they were open for over an hour.
First red flag is the lack of hospitality to greet all the guests even those waiting next in line..
a sincere smile and acknowledgment goes a long way.
First opportunity missed to a warm interaction. The two managers/ supervises talking in the middle of the dining area clearly could’ve set the example of seating other guests..
That did not happen..
another red flag! Once we got seated, part of our table setting of silver wares and dishes were oily and crusty.
Attention to detail and cleanliness should be Management.
The red flag! One of us chose the ramen bowl..
can’t go wrong.
Had better elsewhere.
The clincher was the Bara Chirashi poke bowls.
Two bowls- one with rice and the other with salad greens. Had raw sushi poke bowls in many places.
This one clearly has a problem.
And it was instant for my spouse.
Had to use the restaurant’s facility immediately. Nausea and dizziness on the ride home..
l used the amenities the rest of the day to my huge dismay. Called and reported to the manager on duty whilst I was ill 🤢..
To address and also to advise them to check the quality of the seafood.
Manager was pleasantly explaining how it had not happened with other guests.
We checked reviews ( following our experience )but other guests have had similar experiences!! This has happened many times before… Refunded after many, many, many days..
a lot of management banter.
Overall service from the restaurant to the management on handling our circumstance -1/5.

Owner response

This place is a whole vibe, amazing interior design that makes you wanna stay longer just ordering more and more.
Food is not only delicious but presented so aesthetically, I highly recommended you try their Ra’ckin Roll Sushi , It rocks!

Owner response

Jason, Lexi, & Victoria were absolutely amazing! Super friendly with amazing customer service & beautiful conversation! Will definitely come again!

Owner response