The Boiler Room

Stopped in after a 300 mile ride.
On a HOT day the AC was broke! Was hotter inside than outside! Only 1 waitress working... Auburn was her name and she was just exceptional! She was very polite, friendly and worked as quick as she could with a semi packed place.
This customer experience along with the excellent food as normal will have us returning.. Would be 5 stars but this is not the first time we have stopped in and the AC was not working.
I hope they fix soon but other reviews appear to point it out also. If you get Auburn you are lucky and remember to tip her excellent!

Owner response

The Boiler Room is a close to home restaurant that we have had enjoyable experiences with in the past.
Went tonight for the first time in awhile.
Son ordered the pretzel and it was good.
We ordered the Boiler Reduction pizza and it was a huge disappointment.
It was literally just steamed onions on a thin pizza crust.
Crust was flavorless, lots of onions, the small fresh mozzarella balls were not melted well and rubbery, very little sausage on it and was pretty bland tasting, no fresh herbs as advertised on the menu and no balsamic reduction that we could see or taste.
Also ordered the gyro.
The pita like bread fell apart when eating it.
The meat was plentiful but not seasoned well and so much balsamic that it was the only flavor coming through.
No lettuce with it was a poor decision by the restaurant and the cucumbers were partially cooked and mushy.
It cane with a side of tzatziki that was flavorless and probably should be labeled as watered down yogurt.
I understand this is not a greek place but was hoping for something Mediterranean to come through on this dish.
Service started out attentive but tailed off quickly.
Overall this was a huge disappointment and a waste of money.
We took none of the food home and left it on the table to be thrown away.

Went to The Boiler Room for my niece's 18th birthday dinner the other night and was very disappointed. I arrived about 10 minutes after most people had arrived.
I sat at the table and there was no water.
The two small pitchers of water were empty.
I asked the server for some water and a draft beer.
1/2 hour later, both were delivered. The building was uncomfortably warm.
The large table that was behind us was dirty when we arrived and remained dirty when we left.
Service was slow and food was inconsistent. My Sister-in-law ordered "The Works" pizza and the cheesy bread.
Both looked perfectly fine. My niece ordered the BBQ Chicken pizza and it was inedible.
It was 75% charred (burnt) and only a few pieces could she eat. My Dad ordered the Chicken Bacon Artichoke pizza.
It had very little bacon, and was sooooo dry. Another family member ordered their Charcuterie board, that also came with a pretzel.
The pretzel was another positive.
The sauces (cheese and mustard) offered were not that great.
The charcuterie itself was okay.
The meats were all cut funny.
One end would be paper-thin and the other would be thick.
The olives were also warm. I ordered the Blackened Chicken Caesar wrap and for $2 got the side salad instead of their "potato wedges." When it was delivered, there was no salad.
There was ranch dressing and "potato wedges." The wrap was apparently rolled on the same surface as their overcooked pizzas, because my hands were black from ash.
I had no napkin to clean the soot from my hands.
I did eventually get a napkin and the salad, which I took home for lunch the next day.
Also, the potato wedges are like fried breakfast potatoes. My brother ordered a salad, which he got without any silverware to eat it. The menu indicates you're going to get about a 25% char on their pizzas.
My Sister-in-law’s Moon thinks that just means that you should expect your pizza to be over cooked.
I have eaten pizzas all over and have had many wood fired pizzas that aren't charred as much as most of these were. The only two that enjoyed their meals were my Aunt and Uncle.
They especially enjoyed their brownie dessert.