The Alley

Jerel Skiles

I had a delightful experience at The Alley! The atmosphere is a charming blend of historic and trendy, perfect for a cozy dinner. I tried the all-you-can-eat wings paired with a refreshing craft beer from their impressive selection. 🍻 The fast service made our evening enjoyable, and we couldn't resist dessert - the chocolate lava cake was heavenly! A bonus: the outdoor seating was a lovely touch for the warm evening. If you're in Ashland, don’t miss this gem for casual dining with a great vibe! 🌟

We dined on Saturday, July 20th, 2024.
We were told it would be a 20 minute wait to allow the kitchen to catch up on orders which we understood and appreciated.
We were then sat and we ordered right away knowing that it could be a while (they weren't very busy; about half of the tables were empty).
We (table of four) had our food less than 30 minutes but discovered very quickly that fries are not included with the burgers (our first sit down dining experience where they weren't includrd and it's not listed on the menu to forewarn diners).
Our waitress (a tall girl who had one other table) rudely snapped at us that they are extra and then walked away before asking my husband if he wanted to order any nor did she refill our sodas.
Thankfully another waitress saw our shocked faces and came over, asked us our concern, then took my husband's fries order and two minutes later served him some hot, fresh fries.
After that no one asked if we wanted refills (couldn't get our waitresses attention who was standing and talking with her coworkers) nor anything else.
My fish was dry (fries were good!), my son's poutine was greasy and salty, and we were left without soft drinks to complete our meals.
We finally got our waitresses attention for the bill and waited another ten minutes after asking (again just standing and talking to her coworkers) got her to bring our bill.
The menu should state that fries are extra and the wait staff should let patrons know when they order one that the price is the burger only but fries are just an additional $3 and are worth it (we enjoyed them).
We were in the area hiking for the weekend but disappointed that our dinner experience started out positive and ended up negative.
Grateful the second waitress saw our reaction and covered for our primary waitress who became extremely rude after delivering our plates.

Actually sat in the “Between Bar” where you can eat from either the Alley or the Deep Water Grill.
I ended up ordering off the Deep Water menu.
It was delicious.
Sat at the bar and found the bartenders very personal and helpful with beer and food choices.

Owner response

Really cool place.
Like 3 bars 2 restaurants 1 owner.
Different menus.
Was told by a local store owner to order the Fish Tacos.
Very delicious.
White fish was not at all fishy tasting was lightly breaded and deep fried with a tasty cold slaw and a fresh sauce.
Only thing would have like a few reg sized pieces of lime, I had a bunch of bar cut limes worked out though just messier.
But for sure needed the lime, I would reorder.
You got 3 for $14.
The bar tender was super efficient, kind with all of her guests.
It was a busy Friday mid afternoon.

Owner response