TGI Fridays

Name: TGI Fridays
Address: 6840 Northlake Mall Dr, Charlotte, North Carolina, 28269, US
Telephone: (704) 596-2869
Price range: $$
Rating: 3.70

Restaurant, American restaurant, Bar & grill, Sports bar

Location: 6840 Northlake Mall Dr, Charlotte, NC 28269, United States
Phone: (704) 596-2869
Price: $$

Opening hours

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-1 am
Saturday: 11 am-1 am

Delivery

Sunday: 10:30 am-11:30 pm
Monday: 10:30 am-11:30 pm
Tuesday: 10:30 am-11:30 pm
Wednesday: 10:30 am-11:30 pm
Thursday: 10:30 am-11:30 pm
Friday: 10:30 am-12:30 am
Saturday: 10:30 am-12:30 am

Food & drink

Vibe

Spare ribs

Juice

Fettuccine

By owner

Street View

Menus and Prices

Add Your Review

Reviews

The service was poor.
The food was luke warm.
I received mozerella sticks with missing marinara sauce, and the fish and chips tasted like grocery store frozen food.
They didn't serve it with the Cole slaw and wanted to charge for the missing items.
They went to the back to retrieve the Marana sauce and never returned.
I will never eat here again.

Owner response

Sounds like the food and service just wasn't where it should've been, Karen.
It should always be an "In Here, It's Always Fridays" experience, and we're sorry it wasn't.
If you would like to speak to a Guest Relations team member about your experience, please don't hesitate to fill out this form: https://tgifridays.com/contactUS/

After visiting on Saturday, I remembered why I don’t go there unless I don’t have other options.
The food is just mediocre.
The tea tasted like it was made in an urn with coffee, so I replaced it.
Then the broccoli was so salty I couldn’t eat it.
I didn’t want to send it back because I had already had trouble with my food.
The special sauce on my daughters burger was almost non existent, but she really liked it.
I think if I had stuck to a burger I would have been satisfied.
The service was good, I just wish the food was better.

Owner response

Hi Mazie.
We are sorry to hear about your experience.
Please share your phone number, email address, date of visit/ copy of check, and a screenshot of your google review to jess@fridays.com.
We will make sure that this will be taken care of.
Thank you.

It had been a while since we had visited a TGIF, so on Saturday, I told my husband to let go, so we did.
Got their hostesses was very polite and attractive as to where we want to sit.
Got a table in the bar area.
I wanted a booth, but she explained they didn't have enough servers for that area okay cool understood.
So we sat down and waited about 10 minutes for a server to come over all along it was the same server that had been walking past us the entire time, finally coming over to the table, he asked for our drink order placed that we watched our drinks sit in the window at the bar for another 15 minutes before he finally brings our drinks.
He brings the drinks over, and we're ready to order he sits the drinks on the table and walks away before we can even get anything out.
Oh, by the way, the drinks were on point to be $4

Owner response

Thanks for the review, Jametra! We know there is always room for improvement, and we appreciate hearing from you on how we can elevate the Fridays Experience for you next time!