Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Conveniently located at 5304 Sunset Rd, Pizza Hut serves up a classic range of pizzas and chicken wings perfect for a cozy night in. While they offer kerbside pickup, no-contact delivery, and takeaway options, recent experiences have raised concerns about quality control and service consistency. Priced affordably, patrons have expressed frustration over missing ingredients and cold food. If you're in the Charlotte area and craving pizza, consider checking for local reviews before ordering to ensure a satisfying meal.
Food & drink
Pepperoni
Pizza
By owner
Street View
Menu 1
I was charged about $70 for this poorly made order.The pizza sizes are the exact same size.The request was a medium, thin crust, supreme.What I received was a half cooked pie of dough with everything literally just dumped on the top with nothing completely cooked for both meats and vegetables.Where is the CHEESE?! Oh, they forgot to add it.The pepperoni and bacon was supposed to be a large hand tossed pizza.The crust was half cooked and thin.The honey bbq and sweet chili boneless wings appeared to be overly fried and was just tossed into the sauce and no one took the time to ensure that the sauce coated the chicken.No manager on duty.I will be contacting the city sanitation department because this should not be allowed to serve food that isn't cooked properly.A 10 year old could have topped the pizza better than how this was prepared.I'm so disappointed and disgusted by this experience.I expect a full refund otherwise I will dispute this charge with my credit union.
I just received part of my order.One of my pizzas didn’t have a topping on it.And my food was completely cold.They also never included my salad in the order.And refuse to answer the phone to give me back my refund.I will never recommend this Pizzahut to anyone.Very poor service👎
Owner response
Hi Devante Hines, We always strive to provide our customers with the best experience.We'd like the chance to follow up with you in the next few days to see how we can improve.Can you please send your name, the date of your order, phone number, a few details, and the store location to wecare@adtpizza.com?
I think I’m done with Pizza Hut in general.They need a huge overhaul.Had a bad experience at the next closest one and had a coupon for a free pizza.Went to use said coupon at the same location and they wouldn’t take it, ordered at this location and the also would not accept the coupon.Lol so what’s the point of a free pizza coupon they don’t accept?
Owner response
Hi Chris, We're sorry to hear this.We'd like to look into this further and see how we can help make things right.Can you please send your name, the date of your order, phone number, a few details, and the store address, including the city and state to wecare@adtpizza.com?
Restaurant
5400 Nevin Rd Suite A, Charlotte, NC 28269, United States
Seafood restaurant
3509 David Cox Rd B, Charlotte, NC 28269, United States
Family restaurant
5400, 494 3533 Statesville Rd #704, Charlotte, NC 28269, United States
Mexican restaurant
7601 Old Statesville Rd, Charlotte, NC 28269, United States
Japanese restaurant
6434 W Sugar Creek Rd, Charlotte, NC 28269, United States
Chicken wings restaurant
8517 Davis Lake Pkwy Unit D, Charlotte, NC 28269, United States