Texas Roadhouse

This restaurant has something for everyone.
Today, I had a steak with gravy, mushrooms, and onions.
I also had a garden salad and a loaded sweet potato.
I had fresh lemon water and enjoyed rolls with honey butter.
The menu had so many options to choose from.
There was something for everyone.
My waitress, Selena was awesome and the customer service was fantastic.
I never had to ask for refills.
Jasmine the manager came out and greeted me personally.

Owner response

Everything was absolutely terrible.
Our server was too busy flirting with guests.
Once we complained he got an attitude and didn’t want to serve us which was very unprofessional .
You try and support the local businesses.
But obviously you can’t without terrible service.
We asked for a manger and one never came .

Owner response

UPDATE! 28 FEB 2024 2ND VISIT I knew they could do it! Texas Roadhouse has redeemed themselves with this one! Let's Talk about! Arrival 28 FEB 2024, 8:30pm Server Zay - (good average server) Appetizer Wings pros: GREAT (BEST MILD FLAVOR WINGS IN MONTGOMERY) rating 9.8 STEAK (PORTER HOUSE) pros: Well-cooked and great taste cons: Fatty rating 9.5 MEATLOAF (spicy) OMG! BEST! pros: soft and well-seasoned cons: none Brussell Sprouts pros: well cooked cons: EXTREMELY TOO MUCH CREAM SAUCE Overall visit: Redemption! The food was off the charts.
This makes me think the first visit was a fluke or bad day...
Ill definitely be back for the wings and MEATLOAF (spicy) FIRST VISIT Everything is bigger in Texas, but what about bursting flavor??? Gird up your loins, here is my review of Texas Roadhouse of Montgomery,AL. [Note: Visit was 1.5 hours before closing] Main Dish STEAK (biggest they had) Pros - Cooked well done! - Nice size Cons - Flavored but nothing special - Had to use steak sauce 🤔 Rating 7.8/10 SMOTHERED CHICKEN Pros - Cooked thoroughly 👌 - many onions Cons - Didnt come with gravy (see pictures) Must ask to be Smothered - many onions - seasoned but nothing special 7/10 Appetizer - Snake bites (jalapeños poppers) too greasy 7/10 - Boneless Buffalo Wings Small/thin 7.5/10 Salads Ceasare salad - Too much dressing House salad - average salad Server Alex Cool guy, nothing special, just did his job. Manager Ruthi She came and sat in curiosity of the camera and she was cool as well. Overall Statements Not the best experience with the food quality but the atmosphere was good.
If your looking to meet with friends and socialize bring your money for the name.
I would give this visit a average score of 3. Lastly, as a unbiased reviewer I hate to see employees underwear from extreme Sagging 😒 😑 😐 [Terrible look] (I hate to write it) *Future updates my affect current score 3 star = average (nothing special)

Owner response