Texas Roadhouse

Dayan, Kendall, and the manager Zack treats our family with the utmost respect and care.
My auntie is visiting us and she got a chance to ride the saddle and just enjoy herself.
It was truly a great time seeing everyone and dancing with the staff.
They are fantastic folks. Oh and the food is always in time, hot, and fresh.
And those rolls come on now they are delicious and so tasty.

Owner response

I’m highly upset this meal.
I come here often and I have to say this was the worst steak I’ve ever had here.
Better yet the worst I’ve had anywhere! First of all I asked for a medium steak and they brought it to me medium rare, didn’t mind that first mistake but then it was very burnt on the outside! You guys really need to address who ever is cooking and talk to them about steak temps and how to prepare them! Thank you!

Super cool interior and much more spacious than expected.
They had a welcoming waiting area with plenty of space.
The designs, taxidermy, music, and general aesthetic added to the experience.
It is definitely more busy/lively as the other reviews implied, but personally I think that adds to the experience. The waitress, April, however was extremely rude to us.
I joined my friend's family to eat here for a birthday celebration.
The waitress initiated our experience with a pretty passive aggressive tone but what really bothered me was that when two more guests showed up, she lost it and threw our straws at our table.
She frantically explained that she is trying to do her job.
The whole experience at the restaurant with her made most of us anxious.
Any attempts at being kind from her were blatantly forced and again, passive aggressive.
The other restaurant team members made a substantial effort in redeeming our experience and gave shout outs and free ice cream to the birthday boys.
Food was pretty good, but again, it was hard to enjoy the experience with the waitress thinking that typical customer service was a huge favor. I can give the benefit of the doubt that she was having a bad day but this was totally uncalled for and very unprofessional of her.

Owner response