Teriyaki Madness

First of all, I want to say that this is the worst teriyaki madness I have been to .
The ice machine didn't work, so I took a picture of the ice machine filter compartment and posted it.
Looks like it hasn't been cleaned for months.
Who job is that? Clean it, and the ice machine will probably work.
And look at the trash that is overflowing.
Those few things that i posted should tell you what the kitchen looks like and how they prepare your food.
You have to do better teriyaki madness.
I'm not going to post the bathroom or kitchen pictures because I don't want to make people sick.
And I don't think this place deserves a terrible review because back in Indiana, where I'm from, I eat at that place 5 times a week, if not every day.
When I tried using my points for a free bowl, the guy at the register had to take my phone to process my free bowl and he took all my points away and I had more than 800 points and he left me with 0.
When I complained, he said he couldn't put my extra points back on, and he didn't know what happened.
I hope management responds to this review because I need to talk to someone before I call corporate office even tho there privately owned.
Or I will post the bathroom and other nasty pics of this place.
So you, as management, need to respond to this review in the next few days so I can call you or email you. This place is too good to let it get ruined by workers who haven't got any business working there.
Do better teriyaki madness.
I wanted to dine in, but it took 25 minutes for a large bowl, so I had to eat and drive because I was working.wasnt even busy.
If management doesn't respond to this post, I hope everyone will stand behind me and not go there because management doesn't care.
I will post other pictures that I don't think you need on Google and other sites.
I'm leaving it up to you.
Thanks for a terrible experience.
Negative zero stars....

This was my first time eating here.
The service was awesome! The server brought the food to our table which was a very nice touch.
I just had gallbladder surgery and wasn't sure if I could eat anything but they have plenty to choose from.
So I ordered the Grilled chicken breast with brown rice and veggies.
It was delicious! I will definitely be eating here again!

This was our first visit and it did not disappoint.
The staff was very nice and accommodating.
We even got samples from the chef so our picky daughter could get something she really liked.
Very affordable and taste was on point.
Will definitely return.
A+++