Tex-Mex restaurant, Cocktail bar, Mexican restaurant, Taco restaurant
Great first time eating here.The waiters were fast and nice, the food was great overall, and the place is situated in a nice area of town.You can park in the garage above and ride the elevator down to the redtaurant to eat.The place was crowded when I went so expect a wait if you go on the weekend.
Owner response
Boss, thank you so much! We hope to see you soon!
Nice place and excellent service.We were a group of 30 and we had one server dedicated to the group.The food was fine but we paid over $30 per head and almost left hungry.The quality was fine, but nothing special.I wouldn't say it was good value for money.
Owner response
Andrew, I would like to speak with you if you have the time...jhicks@reachrg.com
Unfair Treatment !!!!!!! As soon as I walked in we stood with no acknowledgment from the staff for 5 minutes.When a manager gabby comes over she states that their busy, to which i reply âtoo busy to be greeted by someone that we have to stand here 5 minutesâ, she said yes we have other people, I reply weâre just as important as other customersâŚshe said well weâre busy so thats how it goes you donât have to stay.I reply oh you donât want my business because thatâs not kind or respectful to say..so how much longer do we have to wait (they only have 8 tables seated) She turns around and speaks to the other manager and then walks away.The other manager Gabriel says well I donât think you should stay as I donât believe we can provide good service for you.As I explain to him again weâve been waiting to be seated..his reply was well if youâre already having a bad experience I donât think this is for you.I reply I live upstairs and come here all the time and today Iâm being treated this way? ..Two men walk in and say table for 2, and he proceeds to grab menus.I interject youâre going to seat them before us while weâve been waiting 10 minutes now? ..his response well if you still want to stay, I reply yes weâve been standing here with no apology and no solution.Finally he says okay we will get you seated and try to provide the best service.I reply thank you.This simply all couldâve been avoided by them apologizing the first interaction and seating us right away.Very disappointing to have received this poor service and treatment today especially when I live upstairs and come here regularly.
Owner response
Hello Ahliyah, we would like to speak with you if you have the time⌠jhicks@reachrg.com
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