Restaurant, American restaurant, Bar & grill, Chicken restaurant, Chicken wings restaurant, Hamburger restaurant, Meal delivery, Takeout restaurant, Sports bar, Seafood restaurant
Food & drink
Vibe
Nachos
Beer
Chicken Wings
Burger
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Greatly disappointed with my to go order.These are the smallest wings I have ever had from this location.It was my 14 year old son’s treat for dinner and it was definitely not worth his $40.We have came to this location many times and the wings are usually way bigger, so this is something we definitely did not expect.I wonder if this is normal for to go orders and different for dine in orders.
Owner response
Hi Fabiana, we always aim to serve up big flavors so we're disappointed to hear about your recent experience with our wings.We'd love to learn more about your order so we can ensure your next one is just as you remember.Please share your feedback at https://lovesfeedback.com/hooters/.Thanks for letting us know!
"Extremely disappointed with my recent experience at Hooters.I placed an order online for pick-up, only to arrive and find out that they had lost it.Poorly made salad and missing fries.Not only was the initial mistake frustrating, but the compensation offered for their error was inadequate and poorly handled.The staff seemed disorganized and indifferent to the inconvenience caused.As a loyal customer, this experience has left a sour taste in my mouth.I expected better service and accountability from a well-known establishment like Hooters.Unfortunately, this incident has made me question whether I'll continue to patronize this location in the future.Management needs to address these issues promptly to ensure that other customers don't encounter similar frustrations.Overall, a disappointing and frustrating experience that could have been handled much better."
Owner response
Hi Ashley, we're very sorry about your recent experience and completely understand your disappointment regarding the wait and your encounter with our West End team.If you'd be willing, we would greatly appreciate the opportunity to make this up to you.Please do not hesitate to go to https://lovesfeedback.com/hooters/, providing your contact information, so we can get in touch with you as soon as possible.
The atmosphere was great.The energy gave me great vibes. Happy-go-lucky people everywhere. I Enjoy this lifestyle.Keep me going and looking forward to hanging out there more often.Staff was so polite. The ladies and gentlemen where on point. I love ❤️ everyone energy.
Owner response
We're buzzing from your review! It's fantastic to hear that our atmosphere and energetic team made your visit enjoyable.We can't wait to welcome you back for more good vibes and friendly faces.Thanks for the love!
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