Fast food restaurant, Burrito restaurant, Mexican restaurant, Taco restaurant
Food & drink
Vibe
Taco
Comfort food
Quesadilla
By owner
Street View
The last few times I have visited this location the Dr Pepper machine was out of soda.Today I checked it and it was working waited minutes for someone to help me as I had cash.The person in drive through said that these customers come 1st.Finally a very kind employee took my order but with several customers waiting we were advised they had no ice. I love your product but what can I do to be assured that when I go I can achieve what I need and that is lunch , paid in cash with a cold drink.
Once we got our food it was average Taco Bell food.It is unacceptable for a customer to wait over 30 minutes for their food while there is an employee sleeping in the dining room.The workers made it clear that the drive through times are tracked and they wanted to get their door out before the orders or the dinning room. I understand the challenges that businesses are facing with hiring good employees but this is not acceptable.
Owner response
Hi Jason- We apologize for the disappointing experience at our Macon Taco Bell.We will pass this feedback along to our appropriate field teams to look into.We take your feedback seriously and are always looking for ways to better serve our customers and hope you'll stop by again soon!
Went in 5/26/24 at 7:30.Workers immediately directed us to the kiosk to order.While we were ordering, another gentleman came in and tried to order as well.They directed him to the kiosk and he explained he didn’t know how to use those.He was an older gentleman with a very strong foreign accent.The “workers” refused to help him.I stepped in and helped him order his food at the kiosk since the workers were not capable of doing their job.After we ate, we went back to the counter for refills as the drink machines were all just carbonated water and there was no ice.The worker said “do yall need something?” I told her we needed refills.She said “it will be a minute” even though she wasn’t doing anything.Horrible customer service, incompetent employees.Unacceptable.
Pizza restaurant
6255 Zebulon Rd Suite 200, Macon, GA 31210, United States
American restaurant
3950 Riverside Dr, Macon, GA 31210, United States
Chinese restaurant
3086 Riverside Dr #2512, Macon, GA 31210, United States